Managing Workplace Violence and Bullying to Enhance Healthcare Personnel Safety
Hospital Canselor Tuanku Muhriz (HCTM), Universiti Kebangsaan Malaysia (UKM), alongside with Occupational and Environmental Health Unit (KPAS), hosted a Violence and Workplace Bullying Management Workshop today. The initiative aims to equip healthcare personnel with the knowledge, awareness, and practical skills needed to address violence and intimidation in the workplace.
Held over two days at the Auditorium, Chancellor Tuanku Ja’afar Medical Education Complex, the workshop focused on fostering a safe, harmonious, and threat-free environment for healthcare professionals.
Delivering the opening address, HCTM Director Dato’ Dr. Azmi Baharudin affirmed that every staff member is entitled to work in a safe, dignified setting free from harassment and aggression. He emphasized that all reported incidents must be handled through structured, professional, and established organizational protocols.
Dr. Azmi highlighted the need for vigilance against workplace bullying, noting that it manifests in diverse forms including physical aggression, verbal abuse, threats, harassment, intimidation, social isolation, and persistent toxic behaviors that compromise employee well-being.
Participants received practical training on key incident-response frameworks, such as Code Grey activation, early threat recognition, de-escalation techniques, coordinated team interventions, the MyHELP system, Psychological First Aid, and supervisory leadership.
This program reflects HCTM’s ongoing commitment to building a workplace culture grounded in safety, mutual respect, and support, ensuring the continuous delivery of high-quality patient care.
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